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Friday October 13, 2006 2:48 pm

Fry’s Reneges on $370 Xbox 360 bundle, Offers Same Thing for $470

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Posted by Michael Cardiff Categories: Corporate News, Internet, Rumors, Xbox 360

DescriptionFor all of you out there wondering whether your $370 Xbox bundle we reported on earlier is ever going to arrive, I got the answer in my Inbox the other day:

Thank you for your recent Frys.com order.  Unfortunately, a clerical error was made during the composition of the Ad for an item contained in order # XXXXXXXX Due to the error we will be unable to fulfill your request. Your order has been cancelled. Please note that your credit card has not been charged.  For further assistance you may contact us by phone at 1-877-688-7678 or Email at service@outpost.com

Additional information regarding errors and omissions policy can be obtained at:

http://shop4.outpost.com/template/help/index/FE30/Service3/Assistance/Middle_Topics/C6LegalNotices

We apologize for any inconvenience this error may have caused.

In other words: “Whoopsie! But now that we have your attention, want to pay $100 more for the same thing?”

The whole fiasco just leaves a bad taste in my mouth… color me naive, but shouldn’t retailers have to honor their listed prices whether or not it’s a screw-up on their end? I can’t imagine this kind of bait-n-switch happening in an actual brick-and-mortar store. On the other hand, an Xbox 360 Platinum bundle with 3 games for $449 is still a pretty good deal, so we’ve included the link in case you’re still interested.


Read More | Frys.com


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Comments:

I agree, I work at an outlet of The Source by Circuit City in Manitoba, Canada and if we forget to take a sale sign down, or if we label something at the wrong price, we give it to the customer at the price that we advertised.  Which is why we look carefully at the date on all the sale tags at the beging of every week.

Me again, except now I have an example similar to this whole 360 fisaco.  Today, I had to sell an $79.99 pair of headphones for $9.99 due to a printing error in the flyer.


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